L&D departments track course completions more than any other eLearning metric.
High course completion rates are typically how executives measure the performance of an L&D group. If better than 90 percent of learners complete training, L&D has accomplished its mission.
But this emphasis on completions is changing. Forward-thinking organizations are evolving from a focus on completions to a focus on achieving desired outcomes.
Why? Those organizations realize that course completion is an empty metric: Completing training does not correlate to learning or retention.
Our research indicates that most learners who take a multiple-choice knowledge retention assessment a month after completing a course can answer only 60 percent of the questions correctly. If those learners are instead asked to undertake a free recall assessment — one where they cannot choose from potential answers — correct responses drop to 40 percent.
In other words, a month after training, most learners have forgotten 60 percent of the material covered.
Organizations invest a lot of time, money, and resources in creating and delivering training. That investment should pay off in a workforce that retains the material, not learners who merely complete it. Real results would mean a measurable improvement in learners’ understanding and retention of the material — which would lead to behavior changes that drive improved performance and achievement of key business outcomes.
Neovation believes that Agile Microlearning is a great path to lasting progress toward these goals. With OttoLearn, our Agile Microlearning platform, we see up to a 90 percent retention rate on a free-recall assessment, once learners have reached their mastery goals.
If you’re ready to take the next step in evolving your eLearning, contact us today